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Can multiple team members share the same client?
Can multiple team members share the same client?

Assigning more than one provider or administrator to a single client at your group practice

Aviva Glassman avatar
Written by Aviva Glassman
Updated this week

You can assign multiple team members, including both providers and administrators, to the same client. You might want to do this if:

  • A client meets with more than one provider at your practice

  • An administrator needs access to a client's records

  • A supervisor needs access to a providers' notes

All team members assigned to the same client can:

  • View and edit the client's session notes, including sessions held between that client and a different provider

  • Make changes the client's details, regardless of who created the client in Upheal

Adding an additional team member or provider to a client

To add an additional provider or administrator to a client, so that multiple team members have access to the same client:

  1. In Settings, go to Clients. Click the three-dot icon on the client's line.

  2. Click Assign team members.

  3. Click Add team member.

  4. Choose the team member you'd like to add, and click Add.

  5. Once you've added a team member, click Close. You'll see the additional provider's initials listed beside the client's name.
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    All assigned team members will be able to view and edit the client's sessions and information, regardless of who created the client or has held sessions with them.

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