To schedule an Upheal online session, you can:
Schedule a session in the Upheal app
Connect and schedule with your Google calendar – learn how here.
Use another EHR or scheduling tool – learn how here.
Scheduling a session in the Upheal app
From your Upheal dashboard or a client’s page, click Schedule.
From your dashboard:
From a client's page:
Select your client, choose the date, time, and duration, and click Schedule.
You and your client will both receive an email confirming the appointment. The client’s email will include a client-specific link for entering the session.
Here’s what a session confirmation email looks like a for a client:
Important: Rescheduling and conflicts
Please be aware that our system is not aware of and will not alert you about scheduling or rescheduling conflicts (sessions planned for the same time).
Your client can reply to the booking email to request a different appointment time, and the message will be delivered to your email inbox (the one associated with your Upheal account).
However, rescheduling an invite in your own calendar won't change it for the client. Calendar updates for client and therapist are currently not synced automatically. To reschedule a session, book a new one or simply ask the client to adjust the session time in their own calendar manually.