Upheal

Aviva Glassman

Slavomir Benko

All the ways to get your notes and insights.

Session capture methods

Online sessions with Upheal's video calling platform

Begin a session using Upheal's own video calling platform

Holding an Upheal video call

See notes from previous sessions, and type private notes during an Upheal video session

Checking previous notes during a session

Screenshare during a session on Upheal video calling platform

Sharing your screen during an Upheal video call

Pausing AI during an Upheal video call

Holding Upheal video calls

Scheduling sessions

Schedule your next session during an Upheal video call

Scheduling the next session during a call

Sending your client a link to a video call in Upheal

Inviting clients to Upheal video sessions

Using your Uphealer link 💫

Setting session reminders for clients

If you're experiencing audio or video difficulties, there might be a few technical issues preventing it from working properly.

Troubleshooting audio and video permissions

How to fix echoing on Upheal's video calling platform

My client is hearing an echo

For sessions on Upheal's video calling platform

What happens if a client gets a call while using Upheal on the phone?

Technical issues and tips

Recording calls from your EHR and other calling platforms

Capturing online sessions with the Upheal browser extension (recommended)

Capturing online sessions with our audio recording tool

Can I capture sessions I hold over the phone?

Online sessions with other tools

In-person sessions with the Audio recorder

Capture audio from in-person sessions on your mobile Apple device with our iOS app

In-person sessions on your iPhone or iPad

In-person sessions with your own recording device

More about our audio recording tool

In-person session formats

Write or dictate a summary of your session to get structured notes with our text-to-note feature

Getting full notes from written and dictated summaries

Dictating notes directly to Upheal

Uploading a recording of dictated notes

Notes from dictated and written summaries

Add older or in-person session recordings to Upheal.

Uploading a recording to Upheal

Upload older sessions recorded on your phone to Upheal

Uploading a recording from your phone to Upheal

How to keep audio from sessions and listen to it later

Saving the audio from a session to listen to later

Uploading your own recordings

Tips and troubleshooting for recording in-person sessions

Troubleshooting for our browser extension

What to do when your transcript only has one speaker

Why was only one voice captured?

Troubleshooting

Upheal web

Upheal app

Find answers and get help from Intercom Support and Community Experts

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