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What are the best practices for me to keep my client’s data safe?
What are the best practices for me to keep my client’s data safe?
Juraj Chrappa avatar
Written by Juraj Chrappa
Updated over a week ago

We've put together some best practices to help protect sensitive information while using our platform:

  • Follow security best practices: It is essential to use a strong and unique password for your Upheal account. Make sure it is not shared with any other services and avoid using the same password for multiple accounts. Make sure to also avoid networks susceptible to attack such as public wifi when using the platform.

  • Don't share access: Do not share access to your Upheal account with anyone else, even trusted colleagues. Upheal accounts are designed to be individual, and sharing access can lead to a breach of client confidentiality.

  • Use HIPAA-compliant storage: If you export data from Upheal, make sure you store it on a safe and HIPAA-compliant storage. Only use trusted services that are compliant with data protection regulations, like Upheal.

  • Contact us for support: If you have any doubts about the safety or security of your data on the Upheal platform, please contact our support team. We are here to help you keep your client's data safe.

Don’t forget to also follow any security guidelines that may apply to you as a professional in your location. By following these best practices, you can help ensure the security and confidentiality of data while using Upheal. We are committed to maintaining the highest standards of data protection, and we encourage our community to do the same.

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