Privacy and security | Upheal Support Center

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Privacy and security

Privacy and security

Legal questions, documents, and policies.

By Juraj and 2 others3 authors17 articles

General privacy information

What additional security measures are employed at Upheal to protect the platform’s data?

Can Upheal access clients' information stored on the platform?

How long does Upheal store data?

How long does Upheal store policies I enter into?

What are the best practices for me to keep my client’s data safe?

HIPAA compliance

Is Upheal HIPAA compliant?

Is Upheal required to keep the content generated by the platform?

Can I delete the content generated by Upheal?

Can I export session data from Upheal?

Upheal’s Business Associate Agreement (BAA)

Do you have a Business Associate Agreement (BAA)?

What are Upheal’s obligations under the BAA?

How can Upheal use data provided by therapists under the BAA?

Legal requests for client information

Can a transcript of my session become available if there is a legal request for progress notes?

Can the documentation stored on Upheal be subpoenaed?

What documentation stored on Upheal may be subpoenaed?