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Privacy and security
Legal documents and policies.
Is Upheal HIPAA compliant?
Do you have a Business Associate Agreement (BAA)?
What are Upheal’s obligations under the BAA?
How can Upheal use data provided by therapists under the BAA?
Can Upheal access clients' information stored on the platform?
What additional security measures are employed at Upheal to protect the platform’s data?
What are the best practices for me to keep my client’s data safe?
Can the documentation stored on Upheal be subpoenaed?
What documentation stored on Upheal may be subpoenaed?
Can I delete the content generated by Upheal?
Can I collect consent instead of Upheal?
Can a transcript of my session become available if there is a legal request for progress notes?
Is Upheal required to keep the content generated by the platform?
Can I export session data from Upheal?