Using Google single sign-on (SSO)
Aviva Glassman avatar
Written by Aviva Glassman
Updated over a week ago

You can set up your practice to sign in to Upheal using a Google account. This is called Google single sign-on, or SSO. With SSO on, you can only sign in with your Google account — you won't be able to sign in with your Upheal password unless you disconnect SSO.

Only practice administrators (solo freelancers included) can change SSO settings.

Note for organizations

If an organization administrator turns on Google SSO, the change applies to all members. New team members will still need to be invited to Upheal either manually via Settings > Team members.

Turning on Google SSO

  1. Make sure you’re signed in with your Google account in your web browser.

  2. Go to Settings > Practice settings, and scroll down to Single sign-on. Next to Google single sign-on, click Connect.

  3. Click on the Google account you’d like to connect with Upheal.

  4. To confirm permissions between Google and Upheal, click Continue.

Once you’re connected, your settings will say Turned on for gmail.com beside Google single sign-on. Now, you can sign in to Upheal with your Google account.

Signing in with your Google account

  1. Make sure you’re signed in to your Google account in your web browser.

  2. On the Upheal login screen, click Use single sign-on.

  3. Click Sign in with Google, and select the Google account you’d like to sign in with.

That’s it!

Turning off Google SSO

  1. Go to Settings > Practice settings, and scroll down to Single sign-on. Click Edit.

  2. Click Disconnect.

  3. To confirm, click Yes, disconnect.

You and all team members will get an email prompting a password reset, since you’ll no longer be signing in with a Google account. Follow the link in the email to set a new password.

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