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Reprocessing a session to get a new note (before January 2025)
Reprocessing a session to get a new note (before January 2025)

How to reprocess your session if something went wrong

Aviva Glassman avatar
Written by Aviva Glassman
Updated this week

If you don't see the options presented in this article, please visit this one instead. We are in the process of updating and improving Upheal, so you might already have the new version.

If a technical issue leads to a note that's not quite ideal, you can reprocess your session.

When you reprocess a session, you'll lose any changes you've already made to the generated Progress note. However, anything you've written in the Private note tab won't be affected.

How to reprocess a session

  1. Go to the session page.

  2. Click the three-dot icon near the top of the page.

  3. Click Reprocess session.

  4. To confirm, click Reprocess.
    ​

    Your session will process for a few minutes, and you'll get a new note.

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