How is virtual session capture different from the browser extension?

Both our in-app virtual session capture and our Chrome browser extension are simple ways to capture online sessions and get automated notes in Upheal. So, which one should you use?

Overall, we recommend in-app virtual session capture, since it's more flexible and requires less setup.

Here's how they compare:

Virtual session capture	Browser extension
*Works for browsers and* desktop apps Can capture any online session held in the browser and** desktop apps (desktop apps for Windows only)	Only works in-browser Captures sessions only in Google Chrome
More supported browsers Works in all chromium-based browsers including Google Chrome, Microsoft Edge, Opera, Brave, and more. (Firefox and Safari not supported)	Only one supported browser Works in Google Chrome only
No installation or updates needed	Needs manual installation and updates
How it works Start from your Upheal dashboard Works by sharing a tab or your screen with Upheal You can wear headphones	How it works Start from Chrome toolbar Works by running the extension in the same tab as your session You can wear headphones
No extra copy-paste assistance Doesn't open an overlay to speed up copy-pasting your notes to your EHR within the same tab	Easy note copying Lets you copy and paste your notes from the same browser tab

Capturing in-person sessions

Capturing online sessions using a second device ("workaround" option)

Using the Upheal browser extension to capture online sessions

Troubleshooting for our browser extension

Capturing virtual sessions from your EHR or other calling tool

Virtual session capture

Browser extension