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What happens if a client gets a call while using Upheal on the phone?

For sessions on Upheal's video calling platform

Aviva Glassman avatar
Written by Aviva Glassman
Updated over a week ago

If you're holding a session on Upheal's video calling platform, your client might join from their phone. What happens if the client gets a phone call?

According to our testing on an iPhone, the incoming call interrupts the client's audio and video, but once the client declines the call or hangs up, the connection restores seamlessly. This might differ device to device.

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