At Upheal, we prioritize the privacy and confidentiality of our clients. As such, we have established specific guidelines regarding the recording of therapy sessions. Here's how you can listen to a recording of a therapy session:
Storing a Recording:
Ask for Consent: Before recording a session, you must ask the client for consent. This ensures compliance with privacy laws and our platform's policies.
Click on 'Store recording':
Client Approval: After you click the button, the client will be prompted to approve the request. Only with their consent will the recording be stored.
Accessing the Stored Recording:
Navigate to the session note: Once the session is over and the recording has been approved and stored, you can access it in the session note.
Playback the audio: The session will be available for playback in audio format. Simply click on the playback button to listen to the recording.