Upheal stores the data in your account and content generated by you until you delete the data or content, or cancel your account.
If a healing professional cancels their account, Upheal are obliged to remove all account data and PHI due to no longer being a Business Associate for the therapist. We therefore recommend initiating a data export prior to canceling your account.
Unsure how long you are required to store data generated by Upheal? Learn more: Can I delete the content generated by the Upheal platform?