Upheal

Aviva Glassman

All the ways to get your notes and insights.

Session capture methods

Capturing in-person sessions

Capture audio from in-person sessions on your mobile Apple device with our iOS app

In-person sessions on your iPhone or iPad

Record sessions independently, then upload them to Upheal

In-person sessions with your own recording device

In-person sessions

Capturing or recording an online session from any EHR in your browser or on your desktop

Capturing virtual sessions from your EHR or other calling tool

Recording sessions from your EHR and other calling platforms in Google Chrome

Using the Upheal browser extension to capture online sessions

Comparing our methods for capturing online sessions

How is virtual session capture different from the browser extension?

Sessions on Zoom with Upheal

How to capture online sessions with a two-device setup

Capturing online sessions using a second device ("workaround" option)

Can I capture sessions I hold over the phone?

Virtual sessions outside of Upheal

Write or dictate brief observations from your session, and get structured notes

Writing or dictating observations to get full notes

Uploading a recording of dictated notes

Write or dictate observations to get full notes

Add older or in-person session recordings to Upheal.

Uploading a recording to Upheal

Upload older sessions recorded on your phone to Upheal

Uploading a recording from your phone to Upheal

How to keep audio from sessions and listen to it later

Saving the audio from a session to listen to later

Upload your own recordings

Upheal video calls

Begin a session using Upheal's own video calling platform

Holding an Upheal video call

See notes from previous sessions, and type private notes during an Upheal video session

Checking previous notes during a session

Screenshare during a session on Upheal video calling platform

Sharing your screen during an Upheal video call

Pausing AI during an Upheal video call

Holding Upheal video calls

Schedule your next session during an Upheal video call

Scheduling the next session during a call

Sending your client a link to a video call in Upheal

Inviting clients to Upheal video sessions

Using your Uphealer link 💫

Scheduling sessions

If you're experiencing audio or video difficulties, there might be a few technical issues preventing it from working properly.

Troubleshooting audio and video permissions

How to fix echoing on Upheal's video calling platform

My client is hearing an echo

Interruptions that can happen during sessions held on mobile with Upheal's own video calling platform

Why was my Upheal video call interrupted on the phone?

Technical issues and tips

Tips and troubleshooting for recording in-person sessions

Troubleshooting for our browser extension

What to do when your transcript only has one speaker

Why was only one voice captured?

Troubleshooting

Upheal web

Upheal app

Find answers and get help from Intercom Support and Community Experts

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